1. Who we are and what these Terms are

NutriTrain is a management system for training and nutrition professionals (coaches, personal trainers and nutritionists), operated by Nexxfixx Soluções Digitais LTDA, inscrita no CNPJ 40.675.453/0001-32, com sede em Rua Rio Grande do Sul, sala 4, Paranavaí/PR, CEP 87709-070 ("we", "the platform"). These Terms govern the use of the platform (web dashboard and client app) and form a contract between you and the platform. By creating an account or using the service, you confirm you have read and agree to these Terms and to our Privacy Policy. If you do not agree, do not use the platform.

2. The service

The platform lets the professional register clients, build and track training, cardio, hydration and diet protocols, record check-ins and progress, communicate with the client and manage the finances of their practice. All prescription is defined by the human professional: the platform is an organization tool and does not provide, replace or validate any professional advice, diagnosis or treatment.

3. Eligibility and account

To create a professional account you must be 18 or older with legal capacity. You are responsible for keeping your credentials secret, keeping any qualifications required for your activity valid, and for all activity under your account. Access is personal and non-transferable. Tell us immediately about any unauthorized use.

4. Data roles (you are the controller of your clients)

For your clients’ data, you (the professional) are the controller and the platform is the processor, under Brazil’s data-protection law (LGPD). We process client data only to deliver the service and following your instructions and these Terms, which act as the data processing agreement (DPA) between the parties. You decide what data to collect and the purposes; we provide the infrastructure, security and tools for data-subject rights.

5. Your responsibilities over client data

You represent and warrant that you have an adequate legal basis to process your clients’ data (including health data), that you obtained the required consents, that you informed your clients, and that you use the data only to provide your service. You are responsible for handling your clients’ requests as data subjects and for not entering third-party data without authorization. The platform assists with access, export and deletion tools, but the controller responsibility is yours.

6. Plans, free trial, billing and cancellation

Plans are billed by number of clients, monthly or yearly, through a payment processor (Stripe). Paid plans may include a free trial; when the trial ends, billing for the chosen cycle starts automatically unless cancelled beforehand. You may cancel anytime in the dashboard; cancellation stops renewal and access remains until the end of the paid period. Prices may change with prior notice, without affecting the current cycle. Applicable taxes may apply.

7. Acceptable use

You agree not to: use the platform for unlawful purposes; violate third-party rights; post offensive, defamatory or infringing content; attempt to bypass limits, security, authentication or billing; reverse-engineer, mass-scrape, overload or attack; resell or sublicense access without authorization; or use the platform to prescribe in a way that exposes clients to risk. We may remove content and suspend accounts that break these rules.

8. Intellectual property

The platform, the NutriTrain brand, the software, design and content we provide are protected and remain owned by us or our licensors. We grant you a limited, revocable, non-transferable license to use it during your plan. Content you create (protocols, libraries, texts) remains yours; you grant us the license needed to host, process and display it to deliver the service.

9. Nature of the service and health disclaimer

NutriTrain is an organization and tracking tool. It is not a medical service and does not replace assessment, diagnosis, prescription or treatment by a qualified health professional. Technical decisions belong to the professional using the platform; the platform is not responsible for the suitability, safety or outcome of protocols prescribed by professionals to their clients.

10. Availability

We work to keep the platform available and secure, but the service is provided "as is" and "as available". Interruptions may occur for maintenance, updates or factors beyond our control. We recommend keeping backups of your content using the export tools offered.

11. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect damages, lost profits, data loss due to misuse, or for the acts and omissions of the professional toward their clients. Nothing here excludes liabilities the law does not allow to be excluded. Where we are liable, it is limited to the amount you paid in the 12 months before the event.

12. Suspension and termination

You may close your account anytime. We may suspend or terminate access for breach of these Terms, non-payment, security risk or legal requirement, with notice where possible. After closure, data is handled per the Privacy Policy (export available and deletion within retention periods).

13. Changes to the Terms

We may update these Terms to reflect changes in the service or the law. Material changes will be communicated by reasonable means (in-product or by email). Continued use after the new version takes effect means acceptance.

14. Governing law and venue

These Terms are governed by the laws of the Federative Republic of Brazil. The courts of the consumer’s domicile are elected to resolve disputes, without prejudice to other venues set by law.

15. Contact

Questions about these Terms: app.coachbr@gmail.com.